Property development tops consumer complaints

Thailand’s property and real estate sector was responsible for the most consumer complaints during the first five months of the year with more than 700 complaints received.

Reacting to a 68 percent jump in complaints over the same period in 2014, Thailand’s Office of the Consumer Protection Board has ordered an urgent meeting with the Housing Business Association, the Thai Condominium Association, the Thai Real Estate Association, the Home Builder Association and the Thai Home Builders Association to resolve the problem.

“We will gather and summarise the problems that were complained about and ask the associations to help notify their members to tackle the problems and prevent any possible problems in the future,” the office’s Secretary General Umpon Wongsiri has told the media.

Some 752 complaints were submitted to the OCPB regarding property projects in the period between January and May 2015 – a 68 percent increase over the same period last year.

Last week the office together with the Phasi Charoen District Office and Nong Khaem Land Office visited a townhouse project on Thiet Thai Road in Bangkok after receiving a complaint about the poor quality of construction.

Media reports alleged half of the units in the development failed to comply with the original sales and purchase agreements signed by property buyers and investors and the developer.

 

 

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