Following complaints over the lack of available seats during so-called airfare sales, all low-cost airlines are now required to declare the total number on offer during the promotion period.
Due to many flyers voicing their annoyance at failing to grab a cheap ticket during the sales, low-cost airlines now must declare how many seats are available at the promotional prices and how many seats are left when a customer books a ticket.
The requirement was disclosed yesterday by Transport permanent-secretary Soithip Trisuddhi after chairing a meeting with low-cost airlines.
Soithip said from October to June, the ministry received complaints from customers that the promotions are in fact exaggerated..
The airfares of low-cost airlines are currently capped at THB13 per kilometer but the airlines are allowed to drop the fare for sales to benefit customers, Thairath reported.
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