Perhaps unsurprisingly, the busiest streets with some of the worst traffic and an abundance of would-be passengers are the worst places in Bangkok to hail a taxi.
Passengers are most often rejected along Sukhumvit, Silom, Sathon and Phaya Thai roads, according to data collected by a government app released earlier this year to track service.
The worst time to get a taxi is between 5pm and 10pm, and the No. 1 complaint remains drivers refusing service, according to the Department of Land Transport, which released its “DLT Check-in” smartphone app in February.
The department said it has received almost 2,000 complaints from the app’s nearly 30,000 users and suspended 11 drivers’ licenses based on the information collected, according to Bangkok Post.
It hopes to expand the program to include passenger vans.
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